Frequently Asked Questions

Sweet Net LLC’s Terms & Conditions of Sale (Last Rev. 1/20/2025) 

This document contains very important information about your rights and obligations, as well, as conditions,  limitations, and exclusions that may apply to you. These terms and conditions (“Terms”) apply to the purchase and sale of  products from Sweet Net, LLC (referred to as “us,” “we,” or our” as the context may require). These Terms are subject to  change by us without prior written notice at any time, and in our sole discretion. By placing an order or purchasing from  Sweet Net, LLC, you accept and agree to be bound by these Terms. 

1. Online Order Acceptance and Cancellation. If you place an order on our website, your order is an offer to buy, under  these Terms, all products listed in your order. All orders must be accepted by us or we will not be obligated to sell  the products to you. We may choose not to accept any orders at our sole discretion. After having received your order, we  will send you a confirmation email with your order number and details of the items you have ordered. Acceptance of your  order and the formation of the contract of sale between Sweet Net, LLC and you will not take place unless and until you  have received your order confirmation email. If you need assistance with your order, please contact us at 1-920-420-7052  or email SweetNetGrazingMuzzle@gmail.com. 

2. Pricing and Payment. All prices posted are subject to change without notice. The price charged for a product or  service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Posted  prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your  merchandise total and will be itemized in your shopping cart and in your order confirmation email. Prices displayed on the  website may be different from those offered for in person sales. 

Terms of payment are within our sole discretion and payment must be received by us before our acceptance of an order. If  you pay by credit card, you represent and warrant that (i) the credit card information you supply to us is true, correct, and  complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored  by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable  taxes, if any. 

3. Shipping, Delivery, and Risk of Loss. We will arrange for shipment of the products to you. You will pay all shipping  and handling charges specified during the ordering process. Title and risk of loss pass to you upon our transfer of  the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not  responsible for any delays in shipments. 

4. Returns and Refunds. We do not accept returns, and do not provide refunds except as provided below.  

5. Limited Warranty. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE  OTHER RIGHTS WHICH VARY FROM STATE TO STATE. 

WE WARRANT THAT DURING THE WARRANTY PERIOD, THE PRODUCTS PURCHASED FROM THE SITE WILL  BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. 

TO THE EXTENT NOT PROHIBITED BY LAW, THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER  WARRANTIES, ORAL, WRITTEN, OR STATUTORY, WHETHER EXPRESS OR IMPLIED. EXCEPT FOR THE  EXPRESS WARRANTIES CONTAINED IN THIS LIMITED WARRANTY STATEMENT AND TO THE EXTENT NOT  PROHIBITED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, STATUTORY OR  OTHERWISE, INCLUDING WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR  A PARTICULAR PURPOSE. 

SOME STATES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES, SO THIS DISCLAIMER MAY NOT  APPLY TO YOU. 

TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED UNDER THE LAWS OF YOUR JURISDICTION,  WE LIMIT THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS  LIMITED WARRANTY. 

SOME STATES DO NOT ALLOW DISCLAIMER LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO  THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 

OUR RESPONSIBILITY FOR DEFECTIVE PRODUCTS IS LIMITED TO REPAIR, REPLACEMENT OR REFUND AS  SET FORTH IN THIS WARRANTY STATEMENT. 

Who May Use This Warranty? This limited warranty extends only to the original purchaser of products from us. It does  not extend to any subsequent or other owner or transferee of the product or any transferee or other beneficiary of the  service. 

What Does This Warranty Cover? This limited warranty covers during the Warranty Period (as defined below) defects in 

materials and workmanship in products purchased from us. 

What Does This Warranty Not Cover? This limited warranty does not cover any damages due to: transportation; storage;  damage caused by a horse; injury, including without limitation death, caused to a horse; improper use; failure to follow  the product instructions or to perform any preventive maintenance; modifications; combination or use with any products,  materials, processes, systems or other matter not provided or authorized in writing by us; unauthorized repair; normal wear  and tear; or external causes such as accidents, abuse, or other actions or events beyond our reasonable control. 

What Is the Period of Coverage? This limited warranty starts on the date of your purchase and lasts for three months (the  "Warranty Period"). The Warranty Period is not extended if we repair or replace a warranted product. We may change the  availability of this limited warranty at our discretion, but any changes will not be retroactive. 

What Are Your Remedies Under This Warranty? With respect to any defective products during the Warranty Period, we  will repair or replace such products (or the defective part) free of charge. We will also pay for shipping and handling fees to  return the repaired or replacement product to you if we elect to repair or replace the defective products. 

How Do You Obtain Warranty Service? To obtain warranty service, you must contact us during the Warranty Period at 1- 920-420-7052 or emailing SweetNetGrazingMuzzle@gmail.com. Please provide at least three (3) photographs of the product  to us showing its use or defect, and a description of the problem you experience.  

Limitation of Liability. THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR  ENTIRE OBLIGATION AND LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY WILL  UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE  DEFECTIVE PRODUCT THAT YOU HAVE PURCHASED FROM US, NOR WILL WE UNDER ANY CIRCUMSTANCES  BE LIABLE FOR ANY LOSS OF PRODUCTION, WORK, DATA, USE, BUSINESS, GOODWILL, REPUTATION,  REVENUE OR PROFIT, ANY DIMINUTION IN VALUE, COSTS OF REPLACEMENT GOODS, OR ANY  CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR  INDIRECT. 

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL  DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. 

6. Intellectual Property. No right, title, or interest in any of our intellectual property is transferred by this sale of products. 

7. Governing Law, Jurisdiction and Venue. All matters arising out of or relating to these Terms are governed by and  construed in accordance with the internal laws of the State of Wisconsin without giving effect to any choice or conflict of law  provision or rule (whether of the State of Wisconsin or any other jurisdiction) that would cause the application of the laws of  any jurisdiction other than those of the State of Wisconsin. The federal and state courts of Wisconsin shall have exclusive  jurisdiction to hear disputes arising out of or relating to these Terms. 

8. Assignment. You will not assign any of your rights or delegate any of your obligations under these Terms without  our prior written consent. Any purported assignment or delegation in violation of this Section is null and void. No assignment  or delegation relieves you of any of your obligations under these Terms. 

9. No Waivers. The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future  enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a  duly authorized representative of Sweet Net, LLC. 

10. No Third-Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any  person other than you. 

11. Notices. 

To You. We may provide any notice to you under these Terms by: (i) sending a message to the email address or address  for delivery that you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and  notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current. 

To Us. To give us notice under these Terms, you must contact us as follows: (i) by personal delivery, overnight courier or  registered or certified mail to Sweet Net, LLC at 344 County Road FF, Pickett , WI 54964. We may update the address for  notices to us by posting a notice on our website.  

12. Severability. If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be  deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these  Terms. 

13. Entire Agreement. These Terms will be deemed the final agreement between you and us on the matters contained  in these Terms. These Terms may not be supplemented or amended, except in writing signed by you and us.

How much room should be between the Sweet Net and my horses muzzle?

The Sweet Net should hang 1" below the mouth when properly adjusted.

What should I do if my Sweet Net is too tight?

If too tight; loosen the breakaway halter or give more slack in the "buckle rope."

What should I do if my Sweet Net is too loose?

If too loose; tighten up the halter or pick up an additional loop on the Sweet Net with "buckle rope."

I'm concerned the Sweet Net will get caught on fence posts or branches. 

Using a breakaway (breaking point at crown piece or under buckle) halter is the utmost important thing! 

Also, making sure your equine partner has a "horse friendly" turnout area.

Can my horse wear a Sweet Net if they have front shoes?

Yes! We recommend checking that your horse doesn't have loose shoes or clinches before turning out as well as having them wear soft flexible bell boots.

How can my horse eat hay through the Sweet Net?

Horses use their prehensile upper lip to search for food. Depending on the ring size for you choose, it allows the upper lip to do such searching and bringing hay to the mouth.

Can my horse eat out of a big square or round bale that is netted?

Yes, you may want to choose one size larger for the ring opening. I've noticed my netted horse clean-up what other horses drop, too.

What should I do if my horse has a sensitive muzzle?

Make it positive!

1. Desensitize by gently rubbing the muzzle with your soft hand.

2. Feed a carrot piece through the ring every time you put it on.

3. Allow your horse to wear it for shorter periods of time. Work up to 12 hours ON and 12 hours OFF

How can I clean my Sweet Net?

The Sweet Net is machine washable with mild detergent and air dry. No bleach please!

Will my Sweet Net stretch out over time?

The Sweet Net will tighten up over time.

Why the color orange?

We all have spent hours in the pasture looking for a lost boot or fly mask! Our signature carrot color is easier to see if lost in a field!

What is the Sweet Net made of?

Each Sweet Net has a welded metal ring at the grazing opening. The net material is made with a soft flexible Ultra-High-Molecular-Weight-Polyethylene (same material used for the next generation bullet proof vests) for ultimate strength and minimal stretch.

Do you offer mini sizes?

For a custom mini size, please email us! sweetnetgrazingmuzzle@gmail.com